contact – tooluxehome.shop

Contact Us - Tooluxe Home

Company Information

🏢

Tooluxe Home SRL
VAT: RO45123456

📍

Calea Vitan 225
București 077085
Romania

📧 support@tooluxehome.shop

📞 +40 721 345 678

Customer Support

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM

Saturday: 10:00 AM - 4:00 PM

Sunday: Closed

Romanian Time (EET/EEST)

Response Times

Email: Within 24 hours
Phone: Immediate during business hours
Returns: 2-3 business days

How We Can Help

🛍️ Order Support

Order status and tracking
Payment issues
Product questions
Shipping inquiries

🔄 Returns & Exchanges

Return authorization
Exchange requests
Refund status
Warranty claims

🛠️ Technical Support

Product installation help
Usage instructions
Troubleshooting
Maintenance tips

📋 Before You Contact Us

To help us serve you better, please have the following information ready:

Your order number (if applicable)
Product model or SKU
Description of your issue or question
Photos (for product issues or returns)

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EU Online Dispute Resolution: ec.europa.eu/consumers/odr

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